Effective Date: October 23rd 2025

Millennium Dental Clinic (“Millennium Dental Clinic,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit millenniumdentist.com (the “Website”), contact us, or use our services at our clinic.

Important: This Website Privacy Policy is separate from our HIPAA Notice of Privacy Practices (NPP). The NPP explains how we use and disclose Protected Health Information (PHI) for treatment, payment, and healthcare operations. You can request a copy of our HIPAA NPP at any time at our office or by contacting us (see “Contact Us”).

1) Who We Are

Millennium Dental Clinic

12819 120th Ave NE, Suite I

Kirkland, WA 98034

Call: 425-803-0400 | Fax: 425-803-3368

Email: [email protected]

Website: millenniumdentist.com

2) Information We Collect

a) Information You Provide

Appointment & Contact Forms: name, email, phone, preferred appointment times, message content.

Patient Intake & Treatment (in clinic): medical/dental history, insurance details, payment info, and other data needed for care (may constitute PHI).

Payments: billing name, address, and limited payment details (processed by our payment processor; we do not store full card numbers).

b) Information Collected Automatically (Website)

Device/Usage Data: IP address, browser type, pages viewed, time on site, and referring/exit pages.

Cookies & Similar Technologies: used for site functionality, security, analytics, and (if enabled) marketing.

c) Information from Third Parties

Insurance & Billing Partners, Payment Processors, Referral Sources, Analytics Providers (e.g., aggregated website metrics).

3) How We Use Information

Provide Services: schedule appointments, deliver dental care, coordinate treatment, verify insurance, and process payments.

Operate & Improve the Website: troubleshooting, analytics, security, and performance.

Communications: respond to inquiries; send appointment reminders and important notices. (Marketing messages, if any, are only sent with appropriate consent and with opt-out options.)

Compliance & Protection: meet legal/insurance obligations; prevent fraud, misuse, or security incidents.

4) How We Share Information

We may share information with:

Service Providers/Business Associates: hosting, EHR/PM software, imaging labs, payment processors, and secure messaging/reminder tools (bound by contract to protect data).

Insurance Companies & Payers: for eligibility, claims, and payment.

Other Providers: when you request referrals or coordination of care.

Legal/Regulatory: when required by law, court order, or to protect rights, safety, and security.

With Your Authorization: for disclosures not otherwise permitted by law (e.g., certain marketing uses of PHI require your prior written authorization).

We do not sell your personal information or PHI.

5) Protected Health Information (PHI) & HIPAA

PHI is governed by HIPAA and applicable state laws. Our use/disclosure of PHI is described in our HIPAA Notice of Privacy Practices. If any term in this policy conflicts with HIPAA or our NPP regarding PHI, HIPAA and the NPP control.

6) Your Choices & Rights

a) Marketing Preferences & Reminders

You can opt out of non-essential marketing emails or texts at any time (e.g., click “unsubscribe” or reply “STOP” to SMS).

Appointment reminders and essential service notices may still be sent.

b) Cookies

Most browsers let you block or delete cookies. Some site features may not function without them.

c) Access, Update, or Delete

Website/General Info: contact us to request access, correction, or deletion where legally permissible.

PHI: you may have rights to access, request amendments, receive an accounting of disclosures, request restrictions, and request confidential communications—see our HIPAA NPP for details and how to submit requests.

Residents of certain states (including Washington) may have additional rights regarding consumer health data or personal data. We will honor applicable requests as required by law.

7) Data Security

We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, or loss. While no method is 100% secure, we continually improve our safeguards and limit access to authorized personnel and service providers.

8) Data Retention

We retain information for as long as necessary to provide services, meet legal/regulatory/insurance obligations (including medical record retention requirements), resolve disputes, and enforce agreements.

9) Children’s Privacy

Our services are intended for patients and their guardians. We do not knowingly collect personal information from children online without appropriate parental/guardian consent and applicable legal compliance.

10) Third-Party Links & Tools

Our Website may link to third-party sites or embed third-party tools (maps, videos, booking widgets). We are not responsible for the privacy practices of those third parties. Review their policies when leaving our site.

11) Text Messaging (SMS) & Phone Communications

By providing your mobile number, you consent to receive texts related to appointments, treatment coordination, and (if opted in) marketing. Message and data rates may apply. You can opt out at any time by replying STOP. We may call the phone numbers you provide to deliver important service-related information.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest version. Material changes will be posted on this page (and, when required, we will provide additional notice).

13) Contact Us

If you have questions about this Privacy Policy, our HIPAA Notice of Privacy Practices, or your privacy rights, contact:

Privacy Officer

Millennium Dental Clinic

12819 120th Ave NE, Suite I

Kirkland, WA 98034

Call: 425-803-0400 | Fax: 425-803-3368

Email: [email protected]